• Mac
  • iPhone
  • iPad
  • Apple Watch
  • Accessories
  • Apple TV
  • AirPods
  • MacBook Air
  • MacBook Pro 13"
  • MacBook Pro 16"
  • iMac 21.5"
  • iMac Pro 27"
  • Mac mini
  • iMac 21.5" 4K New Addition
  • iMac 27" 5K

How does the Switch-up process work?

The trade-in service can only be done in-store, visit the nearest store and our team will do a full check up on your current iPhone and decide the difference that should be paid for. The process doesn’t take much time, you’ll get a quick response during the same visit.

Can I shop online?

Online shopping is available through our official website, shop any Apple Product or Apple accessories or third party accessories with just a click of a button to add to your basket. Shop better, shop now.

Which payment methods are acceptable online?

Using your credit card for installments payment or Debit cards for full amount payment.

CIB(Commercial International Bank) Credit Card.

QNB (Qatar National Bank) Credit Card.

NBE (National Bank of Egypt) Credit Card.

Banque Misr Credit card.

valUApplication for installments (Link).

Get Apple products and pay over 12 months 0% interest.

How can I contact you?

Call our hotline: 15133

or call our stores

How long does a spare part take to be changed?

Depends on the availability of certified parts in-store. If the spare part is available, our service technician will offer same-day service. If your needed part requires ordering, it takes around 20- 30 working days to get it replaced.

Where can I find the nearest Service center?

Service Centers Locations:

Dokki (Switch Plus) Store and Service Center 7, El-Thawra Square (behind Shooting Club), Mohandesin, Cairo, Egypt. (+202) 33350375.

Downtown Katameya (Switch Plus) Service Center Building R1-11 Ground & First floor, Downtown Katameya, 90 street, 5th Settlement, Cairo Egypt. (+202) 23146350 - 23146351.

Maadi (Switch Plus) Store and Service Center 2 Port Said St, Maadi, Egypt. (+202) 23802419.  (+202) 01110500997.

Alex -- Al-Safy - Apple Authorised Reseller and Apple Authorised Service Provider. Address:  11 Eskander Ibrahim, Al-Montaza, Alexandria, Egypt.